Privacy Policy

Information we collect

• Contact details you provide: name, phone number, email address, street address and city.
• Your answers to questions on our forms, such as whether you own the home and when you'd like lights installed.
• Messages, photos or project details you share with us.

How we use your information

• To contact you by phone, text or email about your quote request.
• To schedule and complete quotes, roof color-match visits and installations.
• To tell you about promotions you signed up for, such as holiday offers.
• To provide warranty service and customer support.

How we share your information

We do not sell or rent your personal information. We share it only with people who help us serve you, such as our installation crew and service providers you choose to use (for example, financing partners), and only as needed to complete your project or when required by law.

Calls and text messages

By submitting a form, you agree that Sundown may call or text you about your request. Message and data rates may apply. Reply STOP to opt out of texts at any time.

How long we keep information

We keep your information as long as needed to provide quotes, installations and warranty service, and to meet legal and accounting requirements.

Your choices

You can ask us to access, correct or delete your information, or to stop contacting you, using the contact details below.

Security

We take reasonable steps to protect your information. No method of storage or transmission is completely secure.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it last changed.

Contact us